Returns & Exchanges

At Chinyere, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your fashion pieces, you can return or exchange eligible items within 14 days of delivery.

Return Process

• 1.
  Initiate Request

  Contact our customer support team or visit our online portal to provide your order number and the reason for your return.

• 2.
  Pack the Item

  Ensure the garment is unworn, unwashed, and in its original packaging with all Chinyere tags still attached.

• 3.
  Ship the Parcel

  Securely seal your package and send it back to our warehouse using a reliable courier service of your choice.

• 4.
  Quality Inspection

  Once received, our team will inspect the item and process your refund or exchange within 7-10 business days.